the agency arm of mise

Software shaped to your restaurant.

Two ways forward. Tailor a Mise platform product to fit your workflows — or build something brand-new: custom AI agents, integrations, native staff apps. We build it, we host it, we keep it running.

prep-list-scheduler.spec
live
schedule
daily 06:00
inputs
reservations, recipes, par levels
logic
scale yields to covers → prioritize by station
output
prep list → kitchen printer, 06:15
owner
you
built bespoke · yours alone v1.3 · live

Two ways we work

Start from ours. Or start from scratch.

Mise has two sides. The platform builds off-the-shelf products for restaurants of every size. The agency — this side — tailors those products to fit you, or builds something net-new when there’s nothing to start from.

A general manager studying a tablet with a tailored POS interface in a warm restaurant kitchen.
track one

Tailor a platform product.

Mise platform ships 19 restaurant products — POS, KDS, catering, takeout, inventory, payroll, books, and more. We start from the one closest to what you need and adapt it to your specifics. You get a shipped, battle-tested product, with the fit of bespoke software.

For example
  • a custom report flow on top of POS
  • a station-routing rule unique to your kitchen on KDS
  • a private menu and pricing tier in catering
see the platform ↗
A sous chef tapping a custom dark-mode app on her phone at the prep station.
track two

Build something brand-new.

When the platform doesn’t have a starting point, we build from scratch. Custom AI agents tied to your data. Plug into hundreds of tools your team already uses. Native iOS and Android apps for your staff.

For example
  • a voice agent that answers reservations
  • a waste-tracking iOS app for the line
  • a nightly rollup across Toast, 7shifts, and your spreadsheets
Both tracks

Built under contract. Hosted on our infrastructure. Maintained as your restaurant evolves. See how we price it →

Why we exist

Software should be tailored to your restaurant.

Before

Pay six figures for custom software — or squeeze your restaurant into the same SaaS as the steakhouse next door.

AI changes the math
Now

Every restaurant can own software built around its own rhythm — yours included.

Plain english

What’s an agent, actually?

One thing we build a lot of: a custom piece of software that uses AI to do real work inside your restaurant.

input

Chef: “Tossed four duck portions and half a sheet pan of brioche.”

agent

parses · costs · logs · aggregates

output

Sunday report: duck costing you $312/wk.

Surfaces delivered wherever your team works
web dashboardiOS appAndroid appApple Watchvoicephone callSMSWhatsAppemailSlackkitchen printerKDSPOS integrationreservation systemscheduled reportGoogle Sheets

Six examples

Imagine this at your restaurant.

Six glimpses of what a single agent can pull off when it ignores the lines between front of house and kitchen, books and the floor, this app and that one. Most of these workflows currently take three apps, two spreadsheets, and someone chasing them down.

Inspiration, not a menu — come to us with the one your restaurant actually needs.

Scene for The Invoice Agent.: Chef’s hand holding a phone, snapping a photo of a stack of produce invoices at the back door.

The Invoice Agent.

Owner
“Friday used to mean Friday-night paperwork. A stack of produce invoices, the back office, a beer. Now my chef just takes a phone picture of whatever the driver hands him at the back door. By Monday morning the line items are in QuickBooks, the walk-in count actually matches reality, and there’s a note on my phone that asparagus is up 22% this week. It hits four of our dishes. There’s a price bump on the bistro salad already drafted, sitting there waiting for me to say yes.”
Currently takes

Paper invoices, manual QuickBooks entry, an inventory spreadsheet that goes stale, and a price conversation that never happens until the margin’s already gone.

Scene for The Reservation Agent.: A busy host stand mid-service: phone ringing, the book open, a soft blur of guests behind.

The Reservation Agent.

General Manager
“Saturday at 7:42 we’re underwater. Phone rings? Forget it. We’re not picking up. The agent picks up. Books a six-top for the following Friday, no problem. Hears one of our regulars and just gives him his usual table without me having to flag anything. The new guest mentions a nut allergy in passing — that gets into the pre-service kitchen brief automatically. Both guests get a confirmation text. The kitchen knows about the allergy before doors open.”
Currently takes

Missed calls, voicemails nobody listens to, a host stuck at the door, a Tock note that never reaches the line.

Scene for The Margin Agent.: Chef early morning in the kitchen, coffee in hand, looking at a phone notification.

The Margin Agent.

Chef
“Monday morning, before I’m on my second coffee, my phone tells me the duck is bleeding. 22% margin last week, way off where it ought to be. Even gives me a guess at why — three Saturday tickets ran heavy and we just trained up a new guy on that station. Wants to know if I’ll bump it from 38 to 42, and asks if I want a sentence for the floor team to upsell it with. Yeah, let’s go. Price is live by the time I unlock the door at 11.”
Currently takes

A COGS spreadsheet nobody updates, a sales-mix report nobody reads, and waste numbers that live in someone’s head.

Scene for The Closing Agent.: Owner at home on the couch, late at night, glance at a phone glowing with the night’s numbers.

The Closing Agent.

Owner
“11:14, the place is closing down without me. Phone buzzes. 142 covers. $14.2k. Check average is up four bucks from the same Saturday a year ago. Three voids over $20 — here’s what they were. One comp’d table because of a corked bottle, the review’s already in, draft reply waiting on me. One no-show with $240 on deposit, asks if I want to charge it. Books entry is queued. I’m asleep before I would have even left the office, in another life.”
Currently takes

Closing reports, a Toast tab open in the office, a manager texting the owner, books work skipped till the end of the week.

Scene for The Forecast Agent.: GM at 4pm staring out at an empty dining room, phone open to the next-service brief.

The Forecast Agent.

General Manager
“Every day at 4, my brief shows up for the next service. Today it says: clear, mid-60s, the Garden lets out around 10:30 so we’ll get hit late. Book is at 78% — three larger parties on it. On the last six Tuesdays that looked like this with a Garden show, we landed around 175 covers. So prep for that. Adds that the bar is light. I should probably add a runner. Yeah, I would have.”
Currently takes

A weather app, OpenTable on a laptop, a sales report from last quarter, and a hunch — usually a wrong one — about whether tomorrow’s going to be a busy one.

Scene for The Equipment Agent.: Closeup of a walk-in compressor, slightly out of focus, with a maintenance tag.

The Equipment Agent.

Owner
“Our walk-in compressor’s been working about 14% harder than this time last month. The agent caught it Tuesday. Said it’s probably 30 days from giving up on us, and odds are it’ll be on a Saturday night. Pulled three quotes from local repair guys and dropped them in front of me. I picked one, scheduled it for a Tuesday morning before it dies on me during service. I’ve been the owner who got that 6pm Friday call about a dead walk-in. Never again.”
Currently takes

A logbook that gets filled out half the time, a maintenance shop you only call when something’s already broken, and the worst service of the month right when the equipment fails.

A chef finishing plates at the pass during peak service, the kitchen on one side and the warm dining room on the other.

in service · in your kitchen · in your hands

Software that lives in the shape of your restaurant — not the shape of someone else’s product roadmap.

How it works

It starts with a phone call. Most first versions are live within a week.

  1. 01

    You tell us

    A call. A voice memo. A note scribbled on a reservation sheet. The shape of the idea, in plain english.

  2. 02

    We build it

    If a platform product gets you most of the way, we start there. If not, we build it from scratch. You see a working version inside of a week.

  3. 03

    We run it

    Hosted on our infrastructure. Watched during service. Updated as your restaurant changes.

Why this is different

Not a SaaS. An agency.

Built on the Mise platform.

Customizations sit on top of a shipped, battle-tested product. From-scratch builds plug into the same foundation. Mature stack, custom fit.

Priced against the work.

A fair, fixed price to build it. Usage-based from there. No per-seat fees, no surprise renewals.

One team, end to end.

The same people who scope your project build it and pick up the phone when something needs to change. No sales rep handoff, no support ticket queue.

Why we’re called Mise.

Do your mise

Mise-en-place is the religion of all good line cooks. Do not f*** with a line cook’s mise — meaning their setup, their carefully arranged supplies of sea salt, rough cracked pepper, softened butter, cooking oil, wine, backups and so on…

If you let your mise run down, get dirty and disorganized, you’ll quickly find yourself spinning in place and calling for backup. That’s what the inside of your head looks like now. Work clean!

Anthony Bourdain

Mise — the name, the agency, the idea — is about the setup that lets a restaurant run clean. We build the custom software underneath your service so you stop spinning in place.

no forms · no bots · no schedulers

Got an idea? Talk to a real person.

If something on this page sparked a workflow or a wish, tell us. We pick up the phone. We write back.